Shipping policy
SHIPPING POLICY
Our products ship internationally and Tomahawk does its best to source the most reliable and economical partners to deliver your items.
In some cases the shipping company must collect duty/ fees on behalf of US Customs, due from the customer at time of delivery. This is out of Tomahawk’s control and the shipper’s control. It must be taken care of by the customer. The tracking number for the package will indicate any fees to be collected at time of delivery.
Normal delivery times once a product has been shipped is 7-10 business days. Delays due US Customs occur rarely but are not in Tomahawk’s control. Please allow as much extra time as possible for your shipment to arrive when ordering
Please allow us up to three business days to work with our delivery partners to try to locate your package and/or determine the cause of the damage. We will not issue refunds or replacements until that process has been completed.